Lanna Mountain exists because great small businesses lose to weaker competitors every day — not because they're worse, but because they're invisible online and their phones go unanswered.
"I kept seeing talented business owners lose to competitors with bigger marketing budgets — not because they were worse, but because they were invisible."
I spent years working across digital marketing, watching the same pattern repeat: a skilled tradesperson, a dedicated clinic owner, an excellent restaurateur — all losing customers to bigger operations simply because their online presence was weak and their phone kept ringing out.
The technology to fix this existed. AI voice agents, automated SEO, local search optimisation. But it was expensive, complex, and built for enterprise companies with dedicated marketing teams.
So I built Lanna Mountain to change that. To take the same AI-driven systems that enterprise companies pay tens of thousands for each month, and make them accessible, affordable, and fully managed for SMEs across Australia, New Zealand, ASEAN, and the UK.
We're a small, focused agency. We don't take on every client — we take on clients we know we can genuinely help. Every service we offer is something I've deployed myself and proven to work.
We're not a typical agency. We don't do retainers that produce reports. We do systems that produce results — and we stand behind them.
We're judged by calls answered, rankings improved, and leads generated — not pages of data that look impressive but don't move the needle. Our metrics are tied to your business outcomes.
We won't take on a client if we don't think we can genuinely help them. During the free audit we'll tell you exactly what we see — including if you don't need us yet. No pressure, no spin.
We build things that run continuously and compound over time. A voice agent that learns. Content that accumulates. Local authority that grows. This is the opposite of a "website refresh".
We deliberately limit how many clients we take on. Every client works with experienced people — not junior account managers. If you can't reach someone quickly, something has gone wrong.
We understand the nuances of marketing across Australia, New Zealand, ASEAN, and the UK. Different search behaviours, different languages, different competitive landscapes. We know all four.
Monthly reports in plain English. No vanity metrics, no confusing dashboards. You see exactly what's working, what we're working on, and what results you're getting — every single month.
The tools and systems we use are the same ones powering enterprise marketing operations at companies far larger than your competitors. The difference is we've made them accessible, managed, and affordable for small businesses.
You don't need a marketing team. You don't need a technical background. You don't need to manage anything. We build it, run it, and report on it — you focus on your business.
We understand the unique search landscape, competitive dynamics, and language requirements of each market we serve — not as an afterthought, but as core expertise.
Highly competitive local markets in Sydney, Melbourne, Brisbane, Perth, and beyond. Trades, healthcare, professional services, and hospitality are our strongest verticals here. GST-compliant pricing, local support hours.
Smaller market, lower competition — meaning faster results for local SEO and voice agents. Auckland, Wellington, and Christchurch businesses benefit enormously from the tools enterprise NZ companies already use.
Singapore, Thailand, Malaysia, Vietnam, and the Philippines. Our multilingual AI voice agents are purpose-built for ASEAN's diversity. We understand the local search nuances and language requirements across the region.
Strong demand for local SEO and voice agents in trades and healthcare. UK-specific citation platforms, review sites, and search patterns — managed by people who know the market, not overseas teams guessing at it.
Book a free 30-minute strategy call. We'll audit your current setup, identify the biggest opportunities, and tell you honestly whether we can help.